OUR TERMS AND CONDITIONS

 

 

SHIPPING POLICY:

 

 - Shipping Options: We ship via FedEx Ground. Expedited and international shipping options are available for an additional fee.

 

 - Processing Time: Orders are typically processed within one business day. Please note that we do not ship on weekends.

 

 - Signature Requirement: All shipments require a signature upon delivery to ensure secure receipt.

 

 - Address Changes: Once a FedEx label is created, the delivery address cannot be changed to a forwarding address. Address changes can only be made by the shipper prior to label creation. 

 

 - For orders paid via PayPal: We will only ship to the confirmed address provided at the time of payment.

 

 - Liability for Transit Issues: Luxury24-7 is not responsible for packages lost in transit, weather-related damages, or any delays beyond our control.

 

RETURNS & REFUNDS POLICY:

 

 - Strict No Return/No Refund Policy: Luxury24-7 maintains a firm policy of no returns and no refunds, except in cases where an item is determined to be inauthentic. We guarantee the authenticity of every item we sell; otherwise, a full refund will be provided.

 

 - Commitment to Customer Support: Luxury24-7 is fully committed to assisting our customers throughout the buying process. Our team is here to provide support at every stage, ensuring a seamless experience.

 

 - Dedicated Sales Team: Our knowledgeable and dedicated sales team is available to address any inquiries. We can provide additional photos, videos, and detailed information upon request to support your purchasing decision.

 

   Important Notice: Luxury24-7 is an independent resale vendor and has no affiliation or endorsement from the brands represented on our platform.